Annual Revenue
On Black Friday, Chewy offers exceptional discounts. These discounts frequently involve a lower purchasing requirement for free shipping, but they also apply to all areas of the site, including dog and cat supplies, aquarium necessities, and accessories. Every year, the discounts change.
Customer Support
Chewy provides both a phone number and an email address for customer care. To reach customer assistance, dial 1-800-672-4399. Click the “Message Us” link in the 24/7 support tab to the right of the top search bar or in the customer service banner at the bottom of any Chewy.com page to send an email.
Live Help
Chewy has a live chat feature for those in a hurry. It’s in the same customer service bar as “Message Us,” but it’s branded “Chat Now.” Clicking will take shoppers to a page where they can contact a representative if they have any concerns or inquiries.
App Specifics
While Chewy does have an app, it is intended to be more convenient than cost-effective. The most prominent feature is the ease of administration of autoship. This allows consumers to postpone an order, add Autoship transactions, and more. The app also includes a favorites list, which allows users to see when specific items go on sale.
Free Shipping
Chewy customers who spend $15 Off or more receive free shipping. This ongoing promotion eliminates the need for customers to worry about significant purchases like beds, chow, and litter costing more to ship than they did on their own. Often, stocking up on a single order rather than making purchases as needed is the best way to save with this offer.
Buy three, get one free.
This combination is a Chewy favorite. It is frequently offered by the corporation to encourage additional toy, treat, and supply purchases. Customers are not required to purchase four of the same item. Any item with the Buy 3 Get 1 Free sign on the listing is eligible.
Today’s Specials
Chewy offers new savings practically every day in the Today’s Deals area because it collaborates with various pet food and supplies brands. These may include 50% off Kong toys with the purchase of specific dog food, buy-one-get-one deals, and special prices on overstocked or departing items.
Autoship Discount
Customers who use Autoship to keep necessities like pet food, litter, and medications on hand without having to reorder them receive a 30% discount on their Autoship order. At this time, the discount does not appear to extend to future Autoship orders.
Email Discounts
Customers who sign up for Chewy’s email updates receive information on the newest promotions, products, and special offers. They also get coupons to utilize on the site from time to time. Making a Chewy account on the website is the simplest way to sign up. This involves giving your email address.